Where do Battle Pass rewards go? Why can't I collect them on a Premium server?

• Skins are added directly to your account and become available on the server after you craft the item.

• Physical item rewards such as resources, components, and loot boxes are sent to your Safe on the server.

  • You can open the Safe in game to collect these items.

  • Please note that after a server wipe, the Safe is locked for a certain period of time for balance purposes.

On Premium servers the Safe is not available, so rewards can't be collected there. Nothing is lost — join any other server type and collect them as usual.